We will try to ship all items will by U.S. Air Mail (or UPS air) in 2 to 3 days, barring unforeseen circumstances.
 

If the item is damaged, please return it for our inspection.
 

If it looks like there has been postal damage, we will replace the item.
 

Since it is very easy to copy material, the only acceptable returns are damaged items.

If something extremely unusual happens, please contact us at jazzhelp@buyemilymusic.com